Herman Cherstvov on the Role of Gamification and User Experience in Effective Technical Specialist Training

Herman, you manage the development of an innovative educational project – a virtual semiconductor manufacturing plant – that received a grant from the UK government. Could you share the key challenges you’ve identified in training technical specialists?

Working on a training game project for specialists in high-tech manufacturing, I can clearly see that traditional teaching methods are no longer keeping pace with technological advancements. The main problem is that to train a new engineer, companies have to halt production, which leads to significant costs. Our project aims to solve this problem by creating a virtual environment that closely replicates real-world manufacturing.

Could you tell us how the British education system, where you gained significant experience working at the University of Glasgow, has influenced your vision of effective learning?

British education is characterised by a strong emphasis on teamwork through the implementation of large-scale projects. For example, during my studies at the University of Glasgow, I participated in the creation of a mobile application commissioned by Leidos. It was there that I gained my first real experience of managing a team of developers and interacting with a client. This approach taught me the importance of combining theoretical knowledge with practical experience.

Your project is known for its particular approach to user experience, which contributes to the effectiveness of the learning process. Could you share the strategies you use to improve user experience and how you establish a feedback system?

We work closely with the University of Glasgow, regularly collecting feedback from students to improve the product. For the most productive learning, the game itself features various scenarios that simulate real-life situations on the production line: from setting up equipment to troubleshooting malfunctions. Each scenario is thoroughly tested and adjusted based on user feedback. In addition, we hold regular consultations with experts from partner companies to ensure the simulations are as realistic as possible.

Thank you for such a detailed answer. You work extensively with cutting-edge technologies. Based on your experience, what innovative approaches could lead to a breakthrough in training specialists in high-tech industries?

The key breakthrough is the use of 3D space and gamification technologies in training. In our project, we’re creating a virtual copy of a semiconductor manufacturing plant, where future specialists can safely practice operating complex equipment. We collaborate with leading manufacturers, such as Axcelis and Zeiss, integrating their real equipment into the virtual environment. This allows trainees to gain practical experience without the risk of damaging expensive equipment.

Such approaches to training are truly advancing the industry. It’s worth noting that artificial intelligence is now being actively integrated into educational processes. How do you assess the potential of using artificial intelligence in training systems? What specific benefits can it offer in the process of training technical specialists?

Artificial intelligence is becoming an indispensable assistant in optimising learning. In our project, AI helps with routine tasks, such as communication and checking task statuses. Furthermore, it’s extremely effective in setting up semiconductor manufacturing simulations, helping to find optimal parameters. AI also analyses market trends, providing more accurate data for decision-making during the learning process.

Thank you! Let’s return to the managerial aspects. Under your leadership, the team successfully uses various development management tools. How do you manage to effectively coordinate such a complex educational project?

We use a comprehensive approach to project management. We use tools like Jira, Trello, and Microsoft Teams to coordinate our work. Regular communication is a key element: daily meetings with developers to discuss progress and any difficulties that arise, weekly meetings with senior management to address strategic issues, and quarterly meetings with partners to present achievements and plan future development. Also, as we are using a government grant, we regularly prepare reports on the results achieved, which also helps in our work.

You’re right, such methods and planning tools are excellent for managing projects. To conclude our conversation, let’s discuss the future of education: as an expert with international experience, what trends in corporate training do you consider crucial for the development of educational technologies?

Market analysis shows that by 2030, the semiconductor industry will need around one million new specialists. This is confirmed by massive investments: the European Union and the United States are planning to invest around 300 billion dollars in the development of this sector. In this context, I see several key trends. Firstly, there’s a shift towards immersive learning using AR/VR technologies, which allows for the creation of highly realistic simulations of production processes. Secondly, the role of artificial intelligence in education is growing, helping to personalise learning and automate routine tasks. And thirdly, there’s an increasing trend towards creating comprehensive training solutions that combine theoretical training with practical skills through game mechanics.

I consider the development of cross-industry collaboration particularly important. Our experience working with partners from various fields – from equipment manufacturers to educational institutions – shows that it is precisely this interaction that allows us to create truly effective training solutions that meet the real needs of the industry. In the future, this area will become even more significant for the development of educational technologies.